This document is an official public offer of the OKAK service, available online at okak.club (the "Provider", the "Service"), to enter into an agreement for access to software and digital services on the terms set out below (the "Agreement").
Pursuant to Article 437 of the Civil Code of the Russian Federation, this document constitutes a public offer. Full and unconditional acceptance of its terms by any legally capable individual (the "User", the "Customer") results in the conclusion of the Agreement on these terms.
This offer has been drawn up in accordance with the applicable laws of the Russian Federation, including the Civil Code of the Russian Federation and Law of the Russian Federation No. 2300-1 of 07 February 1992 "On Protection of Consumer Rights".
Acceptance of this offer means any of the following actions by the User:
The Agreement is deemed concluded from the moment the User performs any of the actions listed above. It is concluded in electronic form and, pursuant to Article 434(2) of the Civil Code of the Russian Federation, is equivalent to an agreement concluded in writing.
By accepting this offer, the User confirms that they have read the Agreement and the Privacy Policy, fully understand their content and accept all terms without reservation.
The User confirms that they are at least 18 years old, have the required legal capacity, and use the Service solely for lawful purposes and in compliance with the applicable laws of the Russian Federation.
Service (Provider) — the OKAK software and hardware platform available at okak.club, including the personal account area at app.okak.club and related client applications.
User (Customer) — a legally capable individual aged 18 or over who has entered into the Agreement with the Provider on the terms of this offer.
Account — the User's data within the Service, accessed using the email address and password set at registration.
Subscription — the User's right to use the selected tariff plan during the paid period.
Access key — a unique set of technical parameters (connection configuration) provided to the User for using the software under the paid tariff plan.
Payment aggregator — a third-party organisation that accepts and processes payments made by Users to the Provider.
Under this Agreement the Provider undertakes to grant the Customer access to software designed to establish an encrypted, secure connection and transmit data, as well as to other digital services of the OKAK platform available at the time the subscription is placed; the Customer undertakes to accept such services and pay for them on the terms of this offer.
Access to the services is provided through the personal account area at app.okak.club and related client applications, where subscriptions are placed, access keys are generated and the account is managed.
The services are delivered by issuing the Customer an individual access key containing the technical parameters required to establish an encrypted connection to the Provider's servers.
The list of available digital services, tariff plans and their characteristics is determined by the Provider and displayed in the Service interface. The Provider may extend the range of services offered; individual services may be under development and marked accordingly in the interface — until launched, such services are not the subject of this Agreement and are not charged for.
The services are provided remotely over the Internet, with no tangible medium delivered to the Customer.
Trial access. The Provider may offer free trial access to the services. The scope, duration and activation terms of trial access are determined by the Provider, displayed in the Service interface and may be changed or withdrawn without prior notice. Trial access is a promotional offer and does not create an obligation of the Provider towards any particular User.
Paid tariff plans. The Provider offers subscriptions differing in the set of available connection technologies and the number of access keys. As at the date of this version, the "Standard" and "Pro" plans are available at 249 and 399 roubles per 30 days respectively, with subscription periods of 30, 90, 180 or 365 days and the option to add extra devices for an additional fee.
Throughout this offer, a month means a period of 30 (thirty) calendar days. Tariff prices are stated per 30 days, not per calendar month.
Each tariff plan includes a data transfer allowance, the size of which is set by the Provider and shown in the Service interface together with the plan description. Individual connection technologies may be metered with a multiplier — where this applies, the multiplier is stated in the description of the relevant plan.
The current price of tariff plans, available subscription periods and the cost of additional devices are displayed in the Service interface and are final at the time the order is placed. Prices are stated in Russian roubles and include all applicable taxes and duties.
The Provider may change the prices of tariff plans, giving Users at least 7 (seven) calendar days' notice before the change takes effect. Price changes do not apply to services already paid for and do not affect active subscriptions.
Delivery period. The service is deemed delivered from the moment access to the software is granted (the access key is issued) and is provided continuously throughout the paid subscription period.
Access is granted automatically immediately after payment is confirmed, normally within a few minutes. In the event of a technical failure, the period for granting access shall not exceed 24 (twenty-four) hours from confirmation of payment.
The Customer pays for the services in full in advance, using the payment options integrated into the Service.
The Provider accepts payment by bank card, via the Faster Payments System, and by other methods available in the Service interface at the time the order is placed. The specific list of available payment methods is shown to the Customer on the payment method selection page.
Payments are processed by payment aggregators compliant with the Payment Card Industry Data Security Standard (PCI DSS). The Customer's bank card details are entered on the aggregator's side, are not transferred to the Provider and are not stored in the Service's systems.
The service is deemed paid for once the Provider receives confirmation of a successful payment from the payment aggregator.
Payment is evidenced by the electronic notification sent to the Customer by the payment system and by the corresponding record in the Provider's system, available to the Customer in the personal account area.
The Provider is not liable for payment processing delays caused by circumstances beyond its control, including technical failures of payment systems, acquiring banks and the Customer's card-issuing bank.
The Customer may at any time withdraw from the Agreement and request a refund for the unused part of the subscription in accordance with Article 32 of the Law of the Russian Federation "On Protection of Consumer Rights".
The refund amount is based on the volume of services actually rendered, calculated as the greater of two figures: the share of the subscription period elapsed as at the date the request is received, or the share of data actually transferred against the allowance included in the tariff plan. Where a connection technology is metered with a multiplier, that multiplier is applied when calculating the data share.
In other words, the more traffic has been used, the smaller the refund: a Customer who consumes a large part of the plan's data allowance during the first days of the subscription is refunded on the basis of the traffic used rather than the number of days remaining.
The cost of services actually rendered, calculated as described above, is deducted from the refund. Traffic usage is recorded in the Provider's accounting system and is made available to the Customer on request.
To request a refund, the Customer sends a request to support@okak.club stating the email address of the account, the date and amount of the payment and the reason for the request. Requests may also be submitted via the support Telegram bot @okak_sup_bot.
The Provider reviews the request within 10 (ten) calendar days of receipt and, absent grounds for refusal, issues the refund within 10 (ten) business days of the decision.
Refunds are issued using the same payment method and to the same details used for payment. The time required for the funds to reach the Customer's account is governed by the rules of the issuing bank and payment system and may take up to 30 (thirty) calendar days from the date the refund is sent.
If access to the services was not granted after payment through the fault of the Provider, the refund is issued in full with no deductions.
No refund is issued where access to the services has been terminated due to the Customer's breach of the restrictions set out in Section 8 of this offer.
The Provider undertakes to:
The Provider may:
The Customer undertakes to:
The Customer may:
The services must not be used for unlawful activity, including but not limited to:
Reselling the services, granting third parties access to a paid subscription, and using the services for automated bulk data processing without the Provider's prior consent are prohibited.
Where a breach of these restrictions is established, the Provider may restrict or terminate access to the services without prior notice and without refunding amounts paid.
The parties are liable for failure to perform or improper performance of their obligations in accordance with this Agreement and the applicable laws of the Russian Federation.
The Provider is not liable for:
The Provider's maximum liability is in all cases limited to the amount actually paid by the Customer for the current paid subscription period.
The Customer is solely responsible for their use of the services and undertakes to settle any third-party claims arising from such use.
The parties are released from liability for failure to perform obligations caused by force majeure arising after conclusion of the Agreement.
All disputes and claims arising out of or in connection with this Agreement shall be settled through negotiation between the parties.
A pre-trial claim procedure is mandatory before applying to a court. The Customer sends a claim to support@okak.club or via the Telegram bot @okak_sup_bot. The claim is reviewed and a reasoned response is provided within 15 (fifteen) business days of receipt.
If no agreement is reached, the dispute shall be referred to a court in accordance with the jurisdiction rules established by the applicable laws of the Russian Federation.
This Agreement takes effect upon acceptance of the offer by the Customer and remains in force until the parties have fully performed their obligations.
The Customer may withdraw from the services at any time by ceasing to use them, subject to the refund procedure set out in Section 6.
The Provider may terminate the Agreement unilaterally in the event of a material breach by the Customer, giving 3 (three) calendar days' notice, except in the cases set out in Section 8.
The Provider may amend this offer. An updated version takes effect once published on the Service's official website, unless the version itself specifies otherwise. Amendments do not affect the price or scope of subscriptions already paid for and active.
Continued use of the Service after an updated version is published constitutes the Customer's agreement to the amendments.
This offer is an official public document of the Provider and is permanently available at okak.club.
If any provision of this offer is held invalid by a court, the remaining provisions remain in force.
The law of the Russian Federation applies to the relations of the parties under this Agreement.
Personal data is processed in accordance with the Privacy Policy, which forms an integral part of this offer.
Service: OKAK
Website: https://okak.club
Personal account: https://app.okak.club
Email for enquiries, claims and refunds: support@okak.club
Support Telegram bot: @okak_sup_bot